課程信息
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第 4 門課程(共 7 門)

100% 在線

立即開始,按照自己的計劃學習。

可靈活調整截止日期

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完成時間大約為28 小時

建議:4 weeks of study, 6-8 hours/week...

英語(English)

字幕:英語(English)

您將獲得的技能

Lean Six SigmaProcess ImprovementSix SigmaAnalysis Of Variance (ANOVA)

第 4 門課程(共 7 門)

100% 在線

立即開始,按照自己的計劃學習。

可靈活調整截止日期

根據您的日程表重置截止日期。

完成時間大約為28 小時

建議:4 weeks of study, 6-8 hours/week...

英語(English)

字幕:英語(English)

教學大綱 - 您將從這門課程中學到什麼

1
完成時間為 6 小時

Course Orientation & Module 1 Operations Strategy & Disruptive Innovation

15 個視頻 (總計 163 分鐘), 8 個閱讀材料, 2 個測驗
15 個視頻
Meet Professor Udatta Palekar5分鐘
Lecture 1-1.1 Operations Strategy (Part 1)9分鐘
Lecture 1-1.2 Operations Strategy (Part 2)12分鐘
Lecture 1-1.3 Operations Strategy (Part 3)12分鐘
Lecture 1-2.1 Designing Operations Strategy (Part 1)13分鐘
Lecture 1-2.2 Designing Operations Strategy (Part 2)17分鐘
Lecture 1-2.3 Designing Operations Strategy (Part 3)11分鐘
Lecture 1-2.4 Operations Strategy - Amazon Example [sidebar] (Optional)4分鐘
Lecture 1-3.1 Strategic Trade-offs (Part 1)12分鐘
Lecture 1-3.2 Strategic Trade-offs (Part 2)14分鐘
Lecture 1-4.1 Disruptive Innovation (Part 1)8分鐘
Lecture 1-4.2 Disruptive Innovation (Part 2)13分鐘
Lecture 1-4.3 Disruptive Innovation [sidebar] (Optional)12分鐘
Lecture 1- 4 Disruptive Innovation9分鐘
8 個閱讀材料
Syllabus30分鐘
Glossary20分鐘
Brand Descriptions20分鐘
About this Course: Ratings and Reviews10分鐘
About the Discussion Forums10分鐘
Updating Your Profile10分鐘
Module 1 Overview20分鐘
Module 1 Readings45分鐘
2 個練習
Orientation Quiz10分鐘
Module 1 Quiz30分鐘
2
完成時間為 4 小時

Module 2: Service Operations Management

12 個視頻 (總計 169 分鐘), 2 個閱讀材料, 1 個測驗
12 個視頻
Lecture 2-1.2 Importance of Services (Part 2)10分鐘
Lecture 2-1.3 Importance of Services (Part 3)11分鐘
Lecture 2-2.1 Why are Services Different (Part 1)17分鐘
Lecture 2-2.2 Why are Services Different (Part 2)13分鐘
Lecture 2-3.1 Service Quality (Part 1)15分鐘
Lecture 2-3.2 Service Quality (Part 2)11分鐘
Lecture 2-3.3 Service Quality (Part 3)13分鐘
Lecture 2-3.4 Service Recovery Methods [sidebar] (Optional)8分鐘
Lecture 2-4.1 Disruptive Service Operations (Part 1)20分鐘
Lecture 2-4.2 Disruptive Service Operations (Part 2)19分鐘
Lecture 2-4.3 Disruptive Service Operations (Part 3)15分鐘
2 個閱讀材料
Module 2 Overview20分鐘
Module 2 Readings30分鐘
1 個練習
Module 2 Quiz
3
完成時間為 6 小時

Module 3: Quality Management

12 個視頻 (總計 151 分鐘), 3 個閱讀材料, 3 個測驗
12 個視頻
Lecture 3-1.2 Evolution of Quality Management (Part 2)9分鐘
Lecture 3-2.1 Statistical Process Control (Part 1)17分鐘
Lecture 3-2.2 Statistical Process Control (Part 2)10分鐘
Lecture 3-2.3 Statistical Process Control (Part 3)19分鐘
Lecture 3-2.4 Statistical Process Control (Part 4)21分鐘
Lecture 3-2.5 Statistical Process Control (Part 5)15分鐘
Lecture 3-3 New Opportunities14分鐘
Lecture 3-4.1 Descriptive Analytics7分鐘
Lecture 3-4.2 Predictive Analytics3分鐘
Lecture 3-4.3 Prescriptive Analytics5分鐘
Lecture 3-4.4 Examples of Analytics and Quality10分鐘
3 個閱讀材料
Module 3 Overview20分鐘
Module 3 Readings10分鐘
Solutions to Peer Review Assignment Questions20分鐘
2 個練習
Module 3 Quiz30分鐘
Need the Solutions to Mod 3 Peer Review Assignment5分鐘
4
完成時間為 3 小時

Module 4: Digitization and Operations Management

7 個視頻 (總計 93 分鐘), 2 個閱讀材料, 1 個測驗
7 個視頻
Lecture 4-2.1 Digital Platforms for Operations (Part 1)15分鐘
Lecture 4-2.2 Digital Platforms for Operations (Part 2)16分鐘
Lecture 4-2.3 Digital Platform Examples6分鐘
Lecture 4-3.1 The Digital Factory (Part 1)12分鐘
Lecture 4-3.2 The Digital Factory (Part 2)12分鐘
Lecture 4-3.3 Impact of Digital Factories13分鐘
2 個閱讀材料
Module 4 Overview20分鐘
Module 4 Readings30分鐘
1 個練習
Module 4 Quiz30分鐘
4.5
97 個審閱Chevron Right

38%

完成這些課程後已開始新的職業生涯

42%

通過此課程獲得實實在在的工作福利

25%

加薪或升職

來自Operations Management: Strategy and Quality Management for the Digital Age的熱門評論

創建者 GAOct 2nd 2017

Great course . Thanks Gopi Sir for this wonderful presentation . Anova and regression concepts - were not completely clear,, rest all concepts were very clear and concise.

創建者 ASMay 16th 2017

This kind of quality and depth is what courses on Coursera should strive for.\n\nGopesh is extremely knowledgeable and likable; really enjoyed the learning opportunity!

講師

Avatar

Udatta Palekar

Associate Professor
Business Administration

立即開始攻讀碩士學位

此 課程 隸屬於 伊利诺伊大学香槟分校 提供的 100% 在線 Master of Business Administration (iMBA)。如果您被錄取參加全部課程,您的課程將計入您的學位學習進程。

關於 伊利诺伊大学香槟分校

The University of Illinois at Urbana-Champaign is a world leader in research, teaching and public engagement, distinguished by the breadth of its programs, broad academic excellence, and internationally renowned faculty and alumni. Illinois serves the world by creating knowledge, preparing students for lives of impact, and finding solutions to critical societal needs. ...

關於 Value Chain Management 專項課程

The purpose of organizations is to produce and deliver goods and services of value to customers while generating a surplus for owners. Value chain management focuses on understanding what different customers value, measuring inputs and outputs to assess value, and generating higher value for customers and greater surplus for organizations. In this Specialization, you will gain competencies that are critical for managers in any functional area. You will learn to create, model, analyze, and maximize value in accounting, operations, and marketing. This Specialization is part of the University of Illinois iMBA Program. Each course fulfills a portion of the requirements for a University of Illinois course that can earn you college credit. When you complete the Value Chain Management Specialization, you will: · Understand how to apply a financial perspective of accounting for costs, understand how financial and non-financial accounting information facilitates strategic performance measurement, and integrate this information to continuously improve strategy. · Understand the role of operations management and process improvement, synthesize information to make decisions for organizational initiatives, and apply analytical techniques for tactical operations and process improvement decisions. · Understand how marketing works in the business world and how various marketing elements interact to create value for consumers and ultimately maximize value for your organization....
Value Chain Management

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