In this course, you will be able develop a systems view for patient safety and quality improvement in healthcare. By then end of this course, you will be able to: 1) Describe a minimum of four key events in the history of patient safety and quality improvement, 2) define the key characteristics of high reliability organizations, and 3) explain the benefits of having strategies for both proactive and reactive systems thinking.
課程信息
No specific experience necessary.
您將學到的內容有
Describe a minimum of four key events in the history of patient safety and quality improvement.
Define the key characteristics of high reliability organizations.
Explain the benefits of having strategies for both proactive and reactive systems thinking.
您將獲得的技能
- Patient Care
- Systems Thinking
- Quality Improvement
No specific experience necessary.
提供方

约翰霍普金斯大学
The mission of The Johns Hopkins University is to educate its students and cultivate their capacity for life-long learning, to foster independent and original research, and to bring the benefits of discovery to the world.
授課大綱 - 您將從這門課程中學到什麼
The History of Patient Safety and Quality Improvement
In this module, you will review the history of patient safety and quality improvement in healthcare. You will start with defining the scope of the problem of preventable harm in healthcare which leads into the history of the work that has been done to date that has helped to define, measure and improve preventable harm. You review three landmark reports to ensure you have a deep understanding of this work. At the end of this module, you will be able to: 1) identify a minimum of four key events in the history of patient safety an quality improvement, 2) describe the key characteristics of each of the three landmark patient safety publications and 3) summarize the impact of preventable harm on patients, communities and society.
Definitions in Patient Safety and Quality Improvement: An Overview
In this module, you will be reviewing several key terms and tools that are used in patient safety and quality improvement. This will allow you to begin to develop the common language used among patient safety and quality improvement experts and practitioners. By the end of this module you will be able to: 1) differentiate between the terms harm, hazard, error and risk within a patient safety and quality improvement framework, 2) describe how quality and safety overlap and how they are different and 3) differentiate between root cause analysis and a failure mode and effects analysis.
High Reliability Organizing and Why it Matters
In this module, you will learn the fundamental principles of high reliability organizing. At the end of this lesson, you will also be able to: 1) describe the socio-cultural characteristics of high reliability organizations (HROs), 2) compare and contrast healthcare with high reliability organizations and 3) identify three improvement tools for high reliability organizing.
Applying a Systems Lens to Healthcare
In this module, you will learn the basics of systems thinking and then apply these to a healthcare setting. At the end of this module, you will be able to 1) explain the basic components of a system, 2) differentiate first order problem solving and second order problem solving, 3) explain the benefits of having strategies for both proactive and reactive systems thinking.
審閱
- 5 stars84.89%
- 4 stars13.64%
- 3 stars1.05%
- 2 stars0.16%
- 1 star0.24%
來自PATIENT SAFETY AND QUALITY IMPROVEMENT: DEVELOPING A SYSTEMS VIEW (PATIENT SAFETY I)的熱門評論
it was a great experience to learn under the supervision of John Hopkins university. the teacher/ instructor Bob was awesome in delivering the content.
Indeed the facilitators have really done well in delivery of the content, I will organize all my friends to enroll in the course. You are indeed doing a wonderful job. Kudos to you guys.
I thought the content was overall very good. It felt a little long and dry, but the examples really help to solidify the information.
It was an overall good course. I think week 3 content needs to be reviewed, there are a lot of ambiguities and confusion when doing the quizzes
關於 病患安全 專項課程
Preventable patient harms, including medical errors and healthcare-associated complications, are a global public health threat. Moreover, patients frequently do not receive treatments and interventions known to improve their outcomes. These shortcomings typically result not from individual clinicians’ mistakes, but from systemic problems -- communication breakdowns, poor teamwork, and poorly designed care processes, to name a few.

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