關於此課程：In this course, you will be able develop a systems view for patient safety and quality improvement in healthcare. By then end of this course, you will be able to: 1) Describe a minimum of four key events in the history of patient safety and quality improvement, 2) define the key characteristics of high reliability organizations, and 3) explain the benefits of having strategies for both proactive and reactive systems thinking.
製作方： Johns Hopkins University
教學方： Melinda Sawyer, Director, Patient Safety
Armstrong Institute for Patient Safety
| 基本信息 | 課程 1（共 7 門，Patient Safety Specialization ） |
| 級別 | 中級 |
| 語言 | English |
| 如何通過 | 通過所有計分作業以完成課程。 |
| 用戶評分 |
授課大綱
第 1 週
The History of Patient Safety and Quality Improvement
In this module, you will review the history of patient safety and quality improvement in healthcare. You will start with defining the scope of the problem of preventable harm in healthcare which leads into the history of the work that has been done to date that has helped to define, measure and improve preventable harm. You review three landmark reports to ensure you have a deep understanding of this work. At the end of this module, you will be able to: 1) identify a minimum of four key events in the history of patient safety an quality improvement, 2) describe the key characteristics of each of the three landmark patient safety publications and 3) summarize the impact of preventable harm on patients, communities and society.
7 個視頻, 5 個閱讀材料
- 視頻: History of Quality Improvement and Patient Safety: 1854 - 1966
- 視頻: History of Quality Improvement and Patient Safety: 1966 - Present
- 視頻: Mitigable or Preventable Harm: Crimean War, 1854-1856
- 視頻: "To Err is Human": Building a Safer Health System
- 視頻: "Crossing the Quality Chasm": A New Health System for the 21st Century
- 視頻: "Free From Harm": Accelerating Patient Safety Improvement Fifteen Years After "To Err is Human"
- Reading: Institute of Medicine Report: To Err is Human
- Reading: Institute of Medicine Report: Crossing the Quality Chasm: A New Health System for the 21st Century
- Reading: National Patient Safety Foundation Report: Free From Harm: Accelerating Patient Safety Improvement Fifteen Years After To Err is Human
- Reading: Error in Medicine
- Reading: An Intervention to Decrease Catheter-Related Bloodstream Infections in the ICU
已評分: Lesson 1 Quiz
第 2 週
Definitions in Patient Safety and Quality Improvement: An Overview
In this module, you will be reviewing several key terms and tools that are used in patient safety and quality improvement. This will allow you to begin to develop the common language used among patient safety and quality improvement experts and practitioners. By the end of this module you will be able to: 1) differentiate between the terms harm, hazard, error and risk within a patient safety and quality improvement framework, 2) describe how quality and safety overlap and how they are different and 3) differentiate between root cause analysis and a failure mode and effects analysis.
11 個視頻
- 視頻: Harm
- 視頻: Sentinel Event
- 視頻: Error
- 視頻: Hazard
- 視頻: Risk
- 視頻: Root Cause Analysis (RCA)
- 視頻: Failure Mode and Effects Analysis (FMEA)
- 視頻: Quality
- 視頻: Safety
- 視頻: Culture
已評分: Lesson 2 Quiz
第 3 週
High Reliability Organizing and Why it Matters
In this module, you will learn the fundamental principles of high reliability organizing. At the end of this lesson, you will also be able to: 1) describe the socio-cultural characteristics of high reliability organizations (HROs), 2) compare and contrast healthcare with high reliability organizations and 3) identify three improvement tools for high reliability organizing.
7 個視頻
- 視頻: A Model for Understanding High Reliability
- 視頻: Analyzing Healthcare as a High Reliability Organization
- 視頻: High Reliability Organization Sociocultural Norms
- 視頻: Five Principles for High Reliability and Mindful Organizing
- 視頻: High Reliability Organization Behaviors and Habits
- 視頻: Patient Safety Tools of Mindful Organizing
已評分: Lesson 3 Quiz
第 4 週
Applying a Systems Lens to Healthcare
In this module, you will learn the basics of systems thinking and then apply these to a healthcare setting. At the end of this module, you will be able to 1) explain the basic components of a system, 2) differentiate first order problem solving and second order problem solving, 3) explain the benefits of having strategies for both proactive and reactive systems thinking.
9 個視頻
- 視頻: Definition of Systems Thinking
- 視頻: Reductionistic Thinking vs. Holistic Thinking
- 視頻: Swiss Cheese Model
- 視頻: First Order and Second Order Problem Solving
- 視頻: Whose Problem Is It?
- 視頻: Oncology Infusion Clinic: Case Study
- 視頻: Proactive and Reactive Systems Thinking Strategies
- 視頻: Conclusions
已評分: Lesson 4 Quiz
常見問題解答
運作方式
Coursework
Each course is like an interactive textbook, featuring pre-recorded videos, quizzes and projects.
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製作方
Johns Hopkins University
The mission of The Johns Hopkins University is to educate its students and cultivate their capacity for life-long learning, to foster independent and original research, and to bring the benefits of discovery to the world.
價格
| 購買課程 | |
|---|---|
| 訪問課程材料 | 可用 |
| 訪問評分的材料 | 可用 |
| 收到最終成績 | 可用 |
| 獲得可共享的課程證書 | 可用 |
評分和審閱
Excellent course! I am researching Highly Reliable Organizations and this course provided valuable insights.
All the courses in the Patient Safety specialization are very informative and up to a certain level that you would expect. The first two courses do not have a grading system depending on peer reviews and is great for people with a time limit. I myself am a medical professional working as PA, and found the content highly interesting and applicable in real life settings. recommended for professionals in the field!
A very good overview on Patient Safety and Quality. Sets the pace for the specialisation.
Great insights about patient safety, error, preventable harm, and system's functioning. Referenced materials are relevant and widely available.