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返回到 成功的谈判:基本策略与技巧

學生對 密歇根大学 提供的 成功的谈判:基本策略与技巧 的評價和反饋

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6,217 個評分
1,439 個審閱

課程概述

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at http://negotiationplanner.com/ (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: https://learner.coursera.help/hc/en-us/articles/209819053-Get-a-Course-Certificate This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: https://www.coursera.org/learn/negociacion/ To join the fully translated Portuguese version, visit this page: https://www.coursera.org/learn/negociacao Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA (https://creativecommons.org/licenses/by-sa/2.0/) license, and was created using images provided courtesy of Flazingo Photos (http://bit.ly/1zOylRm) and K2 Space (https://www.flickr.com/photos/k2space/14257556613/in/set-72157644732478432)....

熱門審閱

AB

Mar 09, 2017

Probably the best course videos Ive come across. Professor George I believe is an amazing teacher...the way he gets the concept across to students by simple and constant examples is worth mentioning..

YT

Sep 18, 2015

This is one of the best and enlightening MOOC I have taken and I already start reaping the benefit. I encourage everyone who is serious about his/her career to consider this course!\n\nYannick Kounga

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1376 - 成功的谈判:基本策略与技巧 的 1395 個評論(共 1,395 個)

創建者 Robrecht V

Nov 05, 2016

Nice course with many tips, but very enterprise and US oriented. To be expected, but still I would have liked some more day-to-day aspects coming up. It is possible to adapt most tips but I think that could enrich the course.

The teaching voice should be more active. Felt like a falling asleep university course. A negotiator should be a more fluid speaker (in my humble opinion, not an expert in any ways).

創建者 seyed a r

Jun 07, 2017

this course started very excellent and exciting but I think we'd better be informed more about negotiation it self rather than learning ADR process in detail.

but totally it was beneficial for someone who wants to start to learn how to negotiate and how should think at the start point of negotiation.

創建者 Lia S

May 29, 2017

It is quit common and not much interesting course compare to the Yale's one. There is much less practical and usefull information , while there is all theoretical base info (BATNA, ZOPA and so on). Unfortunately approach of lecture are too boring and a lot of part of it are devoted to the laws (mediation, arbitration). If you are not beginner lawyer it wont interesting you a lot. There is only 1 practice between student (at Yale's course there is two and moreover there you could get feedback of others students not involved in negotioations and there is explonation of typical behaive in particular negotiations).

Will I advice this couse? Well might be. In some theoretical thing is quit nice, but I wish more practice knowledge (how to deal with people, how to contra-react to some typical manipulation and so on. BATNA and ZOPA and so on are useful, but let be honest we deal with people and it means that sometime charisma, challengable behavior can strongly influence at you during negotiations - What we should expect and more over how we should meet it or reduce? this it out of this course.

I might be too emotional and its my imho, but too boring approach for teaching. I definitely rape myself to follow this course while another one (Yale) was much more nice.

創建者 Kathryn K

May 18, 2017

So much to like about this course and I really enjoyed the final actual exercise of a negotiation. Chief complaints: 1) the final is nothing like the quizzes interspersed throughout the lecture, and 2) a horrendous number of typos in the transcripts of the videos, including major ones (e.g., Pearl Evidence Rule instead of Parole Evidence Rule and many more like that). For a class that has been taken by supposedly "hundreds of thousands" of students, many of which paid for a certificate, you would think the have plenty of resources to provide a clean copy of the text -- in consideration of our non-English students if nothing else. And yes, I did submit that comment to the course mentors, who suggested I volunteer my time (after paying for a certificate) to go clean up their transcript. Right.

創建者 Simen E S

Jan 03, 2017

ok course. nothing more

創建者 James G

Apr 02, 2018

This course started really well and went through the principles of negotiation that were very useful. But it drifted towards focusing more on dispute-resolution and very heavy on the lawyer jargon which was not what I was looking for. The presenter is great though. Very clear and interesting.

創建者 Waleed A

Jun 18, 2019

have explained excellent negotiating skills

with real life examples

創建者 Soham A

Jul 31, 2019

Good course, good material, good instructor, poor execution.

創建者 Budor A

Oct 03, 2019

Great But Could use more info-graphics in the videos

創建者 andreea R

Sep 18, 2015

I thought the instructor was very well organized, and knowledgeable. However, the information I received, at times, appeared more descriptive than informative. What I mean, is that I feel that we were told a lot about how things are, and very little about what to do. Overall, great instructor, I had expected more "strategy" and "guidance."

創建者 Andra T

Jan 16, 2016

Profoundly knowledgeable, but very soft spoken Professor - was difficult to maintain interest and energy especially in this remote learning medium.

Decided to table this course for a while and revisit when my learning attitude is calmer and more in-line with his communication style.

創建者 Anton S

Aug 23, 2015

Repetitive and stating the obvious from all sorts of angles. But this may be usual for business classes.

創建者 olivia p t

Nov 01, 2015

Good context, however, long videos, didn’t catch my attention.

創建者 Israel M B

Oct 14, 2015

El curso ofrece un certificado simple, sin distinción por lograr un puntaje alto o máximo.

創建者 Andrey K

Aug 24, 2015

Only few starting videos give new information and techniques, the rest 80% is quite useless. Course would be much better if it gives real tips and techniques rather than constant repetitions of the same information in different forms. If you read the course contents - you already get 75% of what is presented in the videos.

創建者 Andrew K

Aug 29, 2015

Not for me.

創建者 Laura M

Oct 03, 2015

Wasn"t great. I didnt find the tests great

創建者 Yusuf Z

Jun 26, 2016

I have mixed feelings about this course. I notice that a lot of courses like these in US colleges are incredibly glorified. The professor sounds knowledgeable, I have to admit. The material, however, seems mostly like common sense. Most of it is life skills that you simply pick up over time. Just like business courses, people love to label everything concept or process with some kind of nice sounding term to make it look professional or whatever. Also, very boring.

創建者 Jean-Charles

Apr 11, 2018

Slow slow slow slow slooooooooooooooooooooooooooooow SLOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOW

創建者 Paul G

Feb 26, 2016

The Professor is very slow and boring.