This course gives you access to negotiation practical tools and best practices gathered by Professor Aurélien Colson & his team from assignments in more than seventy countries and in a wide set of sectors, be they services, industry, high tech, or public organizations.
課程信息
89,519 次近期查看
學生職業成果
23%
通過此課程獲得實實在在的工作福利
20%
加薪或升職
可分享的證書
完成後獲得證書
100% 在線
立即開始，按照自己的計劃學習。
第 1 門課程（共 4 門）
可靈活調整截止日期
根據您的日程表重置截止日期。
初級
完成時間大約為9 小時
英語（English）
字幕：英語（English）
學生職業成果
23%
通過此課程獲得實實在在的工作福利
20%
加薪或升職
可分享的證書
完成後獲得證書
100% 在線
立即開始，按照自己的計劃學習。
第 1 門課程（共 4 門）
可靈活調整截止日期
根據您的日程表重置截止日期。
初級
完成時間大約為9 小時
英語（English）
字幕：英語（English）
提供方
ESSEC商学院
For over a century, ESSEC has been developing a state-of-the-art educational program that gives the individual pride of place in its learning model, promoting the values of freedom, openness, innovation and responsibility. Preparing future managers to reconcile personal interests with collective responsibility, giving consideration to the common good in their decision-making, and weighing economic challenges against the social costs are some of the objectives ESSEC has set for itself. Its ultimate goal? To create a global world that has meaning for us all.
教學大綱 - 您將從這門課程中學到什麼
完成時間為 1 小時
Negotiation strategy
In this module you'll have an overview of negotiation strategy. You will be able to understand why negotiation is so important. It introduces the three dimensions of any negotiation: People, Problem, and Process. You will explore two fundamental tools of the negotiator: active listening, and effective speaking. Last, you will become acquainted with a list of counterproductive assumptions about negotiation.
完成時間為 1 小時
6 個視頻 （總計 35 分鐘）
6 個視頻
Three dimensions of any negotiation4分鐘
Three strategic tensions5分鐘
Communication and Active Listening5分鐘
Communication and Active Speaking5分鐘
Beware of instinctive pitfalls8分鐘
1 個練習
Practice Quiz "Negotiation strategy"20分鐘
完成時間為 1 小時
Negotiation preparation
In this module, you'll have to focus on negotiation preparation. It will show you how to get ready for any negotiation, even though you might not have a lot of time to prepare for it. This module will introduce you to a check-list of 10 points to focus on in order to get really ready for any negotiation, anywhere, anytime.
完成時間為 1 小時
6 個視頻 （總計 34 分鐘）
6 個視頻
People dimension : 3 elements to be prepared5分鐘
Problem dimension : Motivation5分鐘
Problem dimension : Solution at the table and justification5分鐘
Problem dimension : Solution away from the table5分鐘
Process dimension : 3 elements to be prepared6分鐘
2 個練習
Practice Quiz final12分鐘
Graded Quiz final22分鐘
完成時間為 1 小時
Value creation & Value claiming
This module gathers several learning goals. It will help you analyse the typical factors of failure or deadlock in negotiation, and develop proper responses. It will help you negotiate on behalf of others: getting the right instructions and respecting your negotiation mandate. You will also learn about techniques to create value through negotiation. Last but not least, this module will introduce you to the most typical bargaining techniques - and how to counter them!
完成時間為 1 小時
6 個視頻 （總計 38 分鐘）
6 個視頻
Why negotiation fail ?7分鐘
Negotiation on behalf of others : respecting your mandate7分鐘
Creating value6分鐘
The usual bargaining tactics (Part 1)6分鐘
The usual bargaining tactics (Part 2)5分鐘
2 個練習
Practice Quiz final10分鐘
Graded Quiz - Final30分鐘
完成時間為 4 小時
Peer assessment : Negotiation Preparation & Value Creation: Lesson Choices
完成時間為 4 小時
完成時間為 1 小時
Negotiation process
This last module will help you plan the necessary sequence of a negotiation, and organise them effectively in scheduled phases. This will help you do “first things first” and take care of what is truly essential in a negotiation. Last, this module will show you how to discuss power balance around the negotiation table.
完成時間為 1 小時
6 個視頻 （總計 27 分鐘）
6 個視頻
Doing first things first for effective negotiation - Part 15分鐘
Doing first things first for effective negotiation - Part 23分鐘
Doing first things first for effective negotiation - Part 33分鐘
Doing first things first for effective negotiation - Part 44分鐘
Reaching the end : And how about the power balance ?4分鐘
2 個練習
Practice Quiz - Final20分鐘
Graded Quiz - MOOC final22分鐘
審閱
來自NEGOTIATION FUNDAMENTALS的熱門評論
由 SF 提供2020年5月20日
Aurelien is literally an excellent instructor. Also, the video design, clarity, organization of material, is perfect. Besides, quizzes and assignments composition are entirely matched with the course
由 RD 提供2020年4月11日
I have been doing sales and Negotiating for years, never felt confident. now after stated learning in details on negotiating, and hopefully will continue learning the remaining course . Thank you
由 JP 提供2020年2月1日
Excellent MOOC, the clarity of the explanation by Aurélien Colson is fantastic. Great tools and techniques to improve your Negotiation skills, highly recommended.\n\nThank you so much!!
由 JB 提供2020年4月21日
This was a very informative course. The multiple choice quizzes were a bit confusing - I felt like we were not always provided all the information we needed to do well on the quizzes.
關於 Negotiation, Mediation and Conflict Resolution 專項課程
This specialization is intended for managers - from business, public administration, international organizations or NGOs - who want to go beyond intuition and acquire proven tools to help them achieve greater success in negotiation.
You will learn the negotiation fundamental skills and tools thanks to the first Course.
With the second course you we will enable you to develop better cross-cultural anticipation and flexibility when you face a negotiation - both key skills in an international environment.
With the third course you will be able to choose and lead a mediation process. You’ll gain a deeper understanding of workplace and international conflict resolution.
At the end of this specialization a capstone project will be the opportunity to apply your new knowledge and skills with practical cases.
常見問題
我什么时候能够访问课程视频和作业？
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
- The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
- The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
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如果订阅，您可以获得 7 天免费试听，在此期间，您可以取消课程，无需支付任何罚金。在此之后，我们不会退款，但您可以随时取消订阅。请阅读我们完整的退款政策。
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