課程信息
7,534 次近期查看

100% 在線

立即開始,按照自己的計劃學習。

可靈活調整截止日期

根據您的日程表重置截止日期。

完成時間大約為20 小時

建議:4 weeks of study, 5 hours per week...

英語(English)

字幕:英語(English)

您將獲得的技能

Management StylesChange ManagementCommunicationLeadership

100% 在線

立即開始,按照自己的計劃學習。

可靈活調整截止日期

根據您的日程表重置截止日期。

完成時間大約為20 小時

建議:4 weeks of study, 5 hours per week...

英語(English)

字幕:英語(English)

教學大綱 - 您將從這門課程中學到什麼

1
完成時間為 5 小時

How to Measure a Manager's Level of Effectiveness

This week we will be looking to explore the following key areas;<BR>* the key aspects of management, both in theory and reality<BR>* the similarities and differences between leadership and management<BR>* how the stakeholder added value of a manager’s contribution can be measured<BR>* the essential requirement for a manager to embrace and successfully manage change<BR><BR>At the end of this week, learners will be;<BR>(1) able to understand and apply the key attributes of a manager<BR>(2) aware of the possible differences between a leader and a manager<BR>(3) able to measure levels of a manager’s performance and organisational added value<BR>(4) familiar with the key stages of effective change management...
21 個視頻 (總計 195 分鐘), 9 個閱讀材料, 1 個測驗
21 個視頻
Key Concept: An Introduction to Frameworks of Management Roles1分鐘
Key Concept: Mintzberg's Framework of Ten Management Roles and Fayol's Principles of Management13分鐘
Key Attributes for an Effective Manager16分鐘
Key Skills from the CMI | Paul Taylor11分鐘
Key Skills from CIMA | Interview with Andrew Harding9分鐘
Attributes of a Manager: Decision Making | Interview with Andrew Harding5分鐘
Interview with Jan Cameron | Key Management Skills10分鐘
Ashridge College | Management Styles3分鐘
Case Study: An Introduction to Management Skills50
Case Study: Management Skills | Example6分鐘
Interview with Mary Stiasny | Women in Leadership15分鐘
Interview with Claire Taylor | Leadership18分鐘
Case Study: Interview with Stephen Hobbs | Key Skills for Leadership and Management13分鐘
Leadership vs Management12分鐘
Gary Yukl | Building Expert Power10分鐘
Introduction | How to Measure a Manager's Level of Effectiveness3分鐘
Case Study: An Introduction to the Effectiveness of Operational Managers1分鐘
Case Study: The Effectiveness of Operational Managers | Example 115分鐘
Case Study: The Effectiveness of Operational Managers | Example 217分鐘
Week 1 Summary3分鐘
9 個閱讀材料
CMI | Henri Fayol10分鐘
CMI | Henry Mintzberg10分鐘
CMI | What Attributes Do I Need?10分鐘
The Psychology of Leadership10分鐘
CMI | Understanding Management and Leadership Styles10分鐘
CMI | Adair's Action-Centred Leadership10分鐘
The Six Griefs of Good Leadership10分鐘
7 Habits of Remarkably Effective Leaders10分鐘
CMI | Stephen Covey10分鐘
1 個練習
End of Week Quiz26分鐘
2
完成時間為 5 小時

How to Achieve Optimum Team Delivery

By the end of week two, learners will be able to understand and explain the main features and roles of a team, have an understanding of how to resource and develop a team, and how to achieve and measure optimum team delivery. At the end of the week, learners will be given a peer review assessment, where they will be asked to reflect on a scenario and share their answers to the set questions....
9 個視頻 (總計 111 分鐘), 9 個閱讀材料, 1 個測驗
9 個視頻
Key Concept | Effective Teamwork and Belbin's Team Roles9分鐘
Case Study | Workplace Applications of Belbin's Team Roles7分鐘
Case Study: Interview with Stephen Hobbs | Building an Effective Team14分鐘
Interview with Graham Chase | Teamworking27分鐘
Interview with Jan Cameron | Building an Effective Team12分鐘
Case Study: Interview with Valentina Lorenzon | Collaborative Relationships9分鐘
Case Study: Managing a Team to Optimum Performance22分鐘
Week 2 Summary3分鐘
9 個閱讀材料
CMI | Belbin's Team Roles10分鐘
CMI | Steps in Successful Team Building10分鐘
Three Obstacles to Shaping an Effective Team (And How to Overcome Them)10分鐘
CMI | Tuckman's Stages of Team Development10分鐘
CMI | Lencioni's Five Dysfunctions of a Team10分鐘
CMI | Developing Trust10分鐘
CMI | 5 Ways to Bridge the Trust Gap Between Senior and Middle Management10分鐘
CMI | How To Use Feedback to Make Your Team Perform Like the All Blacks10分鐘
Ted Talk | How To Save The World (Or At Least Yourself) From Bad Meetings10分鐘
3
完成時間為 3 小時

How a Manager Can Motivate Their Team

Week three introduces learners to a range of conceptual motivation frameworks. Learners will gain an understanding of the reasons employees come to work, the ways in which a manager can motivate their team, individually and collectively. By the end of the week, learners will be able to understand and apply motivational theories to the workplace, and have a good understanding of a range of techniques to motivate employees....
6 個視頻 (總計 40 分鐘), 12 個閱讀材料, 1 個測驗
6 個視頻
Key Concept: Motivational Theories | Introduction8分鐘
Herzberg's Motivation | Hygiene Theory7分鐘
McGregor's Theory X and Theory Y Models9分鐘
Adams' Equity Theory7分鐘
Week 3 Summary3分鐘
12 個閱讀材料
Herzberg and Hygiene Factors10分鐘
McGregor's Theory X, Theory Y10分鐘
Adams' Equity Theory10分鐘
Maslow's Hierarchy of Needs10分鐘
CMI | Vroom's Expectancy Theory10分鐘
Further Reading: Motivation10分鐘
CMI | Motivate Me, or I'm Changing Job10分鐘
CMI | The Hawthorne Experiments10分鐘
Ten Ways To Kill Your Team's Motivation By Accident10分鐘
CMI | Motivating Your Team10分鐘
CMI | Motivating the Demotivated10分鐘
CMI | What Highly Engaged Staff Need From Their Managers10分鐘
1 個練習
End of Week Quiz30分鐘
4
完成時間為 6 小時

Managing Change

This week we will be looking to explore the following key area:<BR><BR> *a range of techniques when communicating in the workplace<BR> *selecting the most appropriate delivery channel<BR> *the differences and similarities between verbal/non-verbal communication<BR> *the need to understand and manage the grapevine<BR><BR> At the end of this week the key learning objectives will be:<BR><BR> (1)to have an awareness of several approaches to effective communication in the workplace<BR> (2)to understand and apply the key criteria when selecting the best available delivery channel<BR> (3)to have have an understanding of the importance and key aspects of verbal and non-verbal communication<BR> (4)to have an awareness of the inevitable existence of the grapevine and how it’s impact can be managed<BR> ...
15 個視頻 (總計 154 分鐘), 7 個閱讀材料, 1 個測驗
15 個視頻
Interview with Graham Chase | Communication Skills14分鐘
Case Study: Communication Strategy17分鐘
Case Study: Interview with Stephen Hobbs | Workplace Communication16分鐘
Case Study: Interview with Michael Davis | The Role of I.T.12分鐘
Key concept | Verbal and Non-Verbal Communication58
Verbal and Non-Verbal Communication31分鐘
Key Concept: Frameworks for Managing Change | Introduction2分鐘
Key Concept | Kurt Lewin's 3 Step Change Management Model5分鐘
Key Concept: Kotter's 8-Step Change Model10分鐘
Key Concept | Kubler-Ross's 5-Stage Model4分鐘
Case Study: An Introduction to the Applications of the Frameworks for Managing Change5分鐘
Case Study: Applications of the Frameworks for Managing Change9分鐘
Case Study: Interview with Reetu Kansal | Key Skills in Managing Change12分鐘
Summary of Week 4 and the Course4分鐘
7 個閱讀材料
Kurt Lewin's Change Model10分鐘
Kotter's 8-Step Change Model10分鐘
Hard and Soft Factors of Change10分鐘
Changing Change Management10分鐘
Ted Talk | 5 Ways to Lead in an Era of Constant Change10分鐘
Ackerman and Anderson10分鐘
What Makes an Effective Change Agent?10分鐘
4.6
36 個審閱Chevron Right

60%

通過此課程獲得實實在在的工作福利

20%

加薪或升職

熱門審閱

創建者 ABMay 22nd 2017

The material is more complex and challenging than the first course in this series, but from the perspective of one who is starting to learn about management skills, it is definitely worth it.

創建者 MNMar 15th 2018

Excellent course content. Materials are easy to understand and overall i had a great experience taking this course. Glad i passed it too!

講師

Avatar

David James

Founder and Director, DJ Learning Ltd
University of London

關於 伦敦大学

The University of London is a federal University which includes 18 world leading Colleges. Our distance learning programmes were founded in 1858 and have enriched the lives of thousands of students, delivering high quality University of London degrees wherever our students are across the globe. Our alumni include 7 Nobel Prize winners. Today, we are a global leader in distance and flexible study, offering degree programmes to over 50,000 students in over 180 countries. To find out more about studying for one of our degrees where you are, visit www.london.ac.uk...

關於 International Business Essentials 專項課程

This specialisation from the University of London is designed to help you develop and build the essential business, academic, and cultural skills necessary to succeed in further study and in international business. If completed successfully, you may be able to use your certificate from this specialisation as part of the application process for the University of London Global MBA. This Specialisation is endorsed by CMI....
International Business Essentials

常見問題

  • 注册以便获得证书后,您将有权访问所有视频、测验和编程作业(如果适用)。只有在您的班次开课之后,才可以提交和审阅同学互评作业。如果您选择在不购买的情况下浏览课程,可能无法访问某些作业。

  • 您注册课程后,将有权访问专项课程中的所有课程,并且会在完成课程后获得证书。您的电子课程证书将添加到您的成就页中,您可以通过该页打印您的课程证书或将其添加到您的领英档案中。如果您只想阅读和查看课程内容,可以免费旁听课程。

還有其他問題嗎?請訪問 學生幫助中心