課程信息
3.7
11 個評分
4 個審閱
專項課程
100% 在線

100% 在線

立即開始,按照自己的計劃學習。
可靈活調整截止日期

可靈活調整截止日期

根據您的日程表重置截止日期。
完成時間(小時)

完成時間大約為10 小時

建議:3 weeks of study, 2-3 hours/week...
可選語言

英語(English)

字幕:英語(English)...
專項課程
100% 在線

100% 在線

立即開始,按照自己的計劃學習。
可靈活調整截止日期

可靈活調整截止日期

根據您的日程表重置截止日期。
完成時間(小時)

完成時間大約為10 小時

建議:3 weeks of study, 2-3 hours/week...
可選語言

英語(English)

字幕:英語(English)...

教學大綱 - 您將從這門課程中學到什麼

1
完成時間(小時)
完成時間為 4 小時

Module 1: Communicating Influence in the Workplace

This module identifies the causes of motivation, the impact of culture on factors of motivation and the structure of persuasive communication carried out with workplace counterparts....
Reading
7 個視頻(共 66 分鐘), 2 個閱讀材料, 4 個測驗
Video7 個視頻
Course Introduction3分鐘
Video 1: Motivation8分鐘
Communicate to Motivate14分鐘
Using Nonverbal Cues17分鐘
Persuasive Communications6分鐘
Developing Persuasive Conversation10分鐘
Reading2 個閱讀材料
Readings10分鐘
References and Readings10分鐘
Quiz3 個練習
Persuasive Conversation10分鐘
Quiz for Communicating for Understanding16分鐘
Persuasive use of language12分鐘
2
完成時間(小時)
完成時間為 3 小時

Make Effective Presentations

This module will apply the principles of effective presentation using visual aids, voice and body language, with consideration for cultural sensitivity....
Reading
7 個視頻(共 55 分鐘), 3 個測驗
Video7 個視頻
The Storyboard I10分鐘
The Storyboard II6分鐘
Strategies to Engage Attention5分鐘
The Impactful Presenter9分鐘
Manage the Q&A Session4分鐘
Presentation with Visual Impact14分鐘
Quiz2 個練習
Quiz on Effective Presentations12分鐘
Quiz on Presentation slides and Managing Q & A Sessions12分鐘
3
完成時間(小時)
完成時間為 4 小時

Engaging External Stakeholders and Counterparts

In this module, learners will acquire negotiation skills in a workplace contexts which may include dialogues and presentations to critical stakeholders and effective task delegation to team members....
Reading
5 個視頻(共 35 分鐘), 1 個閱讀材料, 5 個測驗
Video5 個視頻
Negotiation8分鐘
The Negotiators Toolkit7分鐘
The Language of Negotiation I6分鐘
The Language of Negotiation II4分鐘
Reading1 個閱讀材料
Readings10分鐘
Quiz4 個練習
Engaging with Small Talks and Goodwill20分鐘
Understanding Negotiation I10分鐘
Understanding Negotiation II8分鐘
Understanding the Language of Negotiation14分鐘
3.7

熱門審閱

創建者 RSJun 8th 2017

Amazing experience with amazing instructors. Thank you so much Coursera and National University of Singapore for providing me finance support to learn and complete this course.

講師

Avatar

Susan Lee

Lecturer
Centre for English Language Communication

關於 National University of Singapore

A leading global university located in Asia, the National University of Singapore (NUS) is Singapore’s flagship university, and offers a global approach to education and research with a focus on Asian perspectives and expertise. Its transformative education includes a broad-based curriculum underscored by multi-disciplinary courses and cross-faculty enrichment. ...

關於 Effective Communication in the Globalised Workplace 專項課程

In this Specialization aimed for those who are preparing to enter the workplace, we will share with you some key cultural and linguistic features characterizing effective communication in this increasingly diverse and internationalised workplace. This is done through four courses, building from knowing the self to communicating with the inner circle of colleagues within the organisation and expanding this circle to include external partners and stakeholders. There is also a capstone project which requires you to apply what you have learned in the four courses in real-life contexts potentially with industry players....
Effective Communication in the Globalised Workplace

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