創建者 Titus F P•
Feb 24, 2020
The information I got from this course was very helpful and useful for customer support since customers are the backbone of the company
創建者 Shafiq A•
Jan 20, 2020
The course is excellent, Lot of practical assignments which helped me to learn skills and apply them in real-world scenarios.
創建者 Michael S S•
Jan 07, 2020
This has been a very good course. I think all service organizations should have their employees./support agents take this.
創建者 ARMAN D•
Oct 20, 2019
it was very useful and interesting I hope it will be some other courses more about IT SUPPORT specifically too
創建者 BHUPESA K P•
Feb 17, 2020
Its unbelievable, I feel, this course improve my soft skill and confidence. Thanks coursera and thanks IBM.
創建者 Andrea P•
Oct 06, 2019
great course and great/clear videos, explanations and excercise to develop these essential skills
創建者 Mariyam F S•
Aug 01, 2019
An excellent experience and in-depth learning about customer relationship and engagement process.
創建者 Lal P C•
Jul 18, 2019
Really very nice course . Which give details description of Customer Service and it's aspects.
創建者 Julian K•
May 10, 2019
It is very helpful and i would recommend that everyone gets an opportunity to do this course.
創建者 Amron D B•
Feb 22, 2020
I have so many knowledge i got here in Coursea. Thanks so much for being as Onliner student.
創建者 Hugo E G L•
Dec 25, 2019
Great one! It has all the foundational skills that a customer service representative needs.
創建者 Mariya H•
Sep 12, 2019
Helped me identify weak areas and improve them by taking quizzes and assignments seriously!
創建者 Isah B A•
Sep 24, 2019
The modules are very enlightening and educative. I recommend everyone to take this course.
創建者 Finny C•
Jul 07, 2019
Its very useful and hope to get placement in IBM customer Support
創建者 UZOKA K C•
Feb 22, 2020
This course is exceptional. It is the best I have come across.
創建者 RAKESH K P•
Oct 04, 2019
This course is too god for a customer support executive
創建者 Rayan Z•
Jul 13, 2019
I really enjoyed taking this course and learned a lot.
創建者 STEVEN C•
Jul 08, 2019
A fantastic mix of video, text, quiz and assignments.
創建者 Osuobeni J E•
Mar 05, 2020
It's a great course on customer support
創建者 Stanley A R•
Sep 30, 2019
Excellent course! Enjoyed it very much
創建者 Mario S M•
Oct 13, 2019
Very interesting. I liked it so much!
創建者 Dinesh P•
Sep 18, 2019
It was challenging but interesting.
創建者 Leon R C P•
Jan 18, 2020
Excelente curso, muy recomendable.
創建者 Olusola K•
Mar 31, 2020
The best online course i ever had
創建者 Panagiotis M•
May 27, 2019
It was a very informative course