創建者 Liza B•
Nice and precise step by step instruction on how to handle customer!
創建者 Aymen Z•
my working fiel in helpdesk support , thanks Coursera and thanks IBM
創建者 Graham Y•
Outstanding, the interaction is brilliant and fun highly recommended
創建者 Kalu E E•
I am prepared to take on a role as a customer service specialist.
創建者 Finny C•
Its very useful and hope to get placement in IBM customer Support
創建者 BENISH M•
Enjoyed and learned a lot whilst doing the course. Thanks a lot!
創建者 UZOKA K C•
This course is exceptional. It is the best I have come across.
創建者 AMITPAL S•
I transported me back to my role of call Center agent. Thanks
創建者 Cheryl C•
I have learned a lot and I am now applying it in real life.
創建者 KALAP T•
This course enhance my skill in customer service carrier.
創建者 Jenny S•
Got some useful information and I can learn a lot in here
創建者 RAKESH K P•
This course is too god for a customer support executive
創建者 Oluwakunmi O O•
Gained new perspective on customer service. Thank you!
創建者 Rayan Z•
I really enjoyed taking this course and learned a lot.
創建者 Zaheer A S A•
Great skill and it will be addition t your skill list
創建者 STEVEN C•
A fantastic mix of video, text, quiz and assignments.
創建者 Kayisha C•
I feel confident after using this course! Thank you
創建者 Stanford M•
Great course. I loved it. I recommend it to anyone.
創建者 Mishkat Z M•
It was fun learning about customer service. Great
創建者 Gina M•
Lots of great ideas to make call support easier!
創建者 Kenechi O•
So enlightening!!!!! Loved every bit of it!!!!
創建者 Abdullah A•
Great course I learned a lot of new skills
創建者 Michal S•
Great overview about work on Service Desk
創建者 Akash C•
It will be very helpful in my work filed.
創建者 Soyinka O•
This professional course earn the stress.