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學生對 延世大学 提供的 International Hospitality & Healthcare Services Marketing 的評價和反饋

4.7
423 個評分
116 條評論

課程概述

As the fastest-growing sectors of the current global economy, both hospitality and healthcare services sector offer tremendous growth opportunities for incumbents and entrepreneurial opportunities for new entrants. To flourish on these opportunities, one must first understand each industry's unique characteristics. This course is designed to help those who are interested in career advancement opportunities in these industries or who want to be inspired by these industries to better equip themselves with enlightened and creative management capabilities. People who have successfully completed this course will be able to: (1) Identify the unique characteristics of service businesses and create successful management strategies to better manage the role of customers to gain desirable business outcomes, better market products than are intangible, and better manage customer expectations and perceptions. (2) Identify the unique characteristics of the hospitality industry, explain the process of balancing supply and demand in the hospitality industry, and implement optimal marketing and management strategies for this unique market. (3) Identify the unique characteristics of the healthcare industry, explain how this industry is evolving into the experience business, and better manage human interactions and facility to enhance the quality of customer experience. (4) Gain insights from the innovative approaches in the service industry overall, in hospitality and health industry in particular, and better develop innovative strategies in your industry....

熱門審閱

KP
2021年7月25日

this course made me have a better understanding of the hospitality and healthcare field. The lecturer was very good in explaining and giving examples to give clearer understanding. Thank you!

NH
2020年6月18日

It's a great course with helpful fundamental knowledge. The lecture, presentation are designed friendly, it's easy for me to follow up the lesson and understand all given information.

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51 - International Hospitality & Healthcare Services Marketing 的 75 個評論(共 116 個)

創建者 Asif A

2021年9月16日

I've learnt so many great things from this course.

創建者 BENRAHMOUNE N

2022年1月8日

This course is very good and important, thank you

創建者 Dharmesh M

2020年6月9日

It was a great experience to learn the new things

創建者 Rossella B

2021年1月12日

I loved this course! The teacher is fantastic!!!

創建者 Claudia L T G

2018年3月7日

Good lecturer and useful information provided.

創建者 Omolade O

2021年3月19日

It was quite interesting and very informative

創建者 Latoya N

2020年10月30日

I love this course, it was very educational.

創建者 ithape v s

2020年9月25日

Best trainers the biggest platform to learn

創建者 Fahmid H M (

2020年6月17日

Really grateful to achieve the certificate.

創建者 Pitchaya S

2019年9月30日

A lot of knowledge. Thank you very much.

創建者 Shefali S

2020年3月12日

Crisp lesson covering all major aspects

創建者 Manuel H

2020年7月21日

muy buena profesora gran experiencia

創建者 Amit k S

2020年5月12日

Nice teaching and knowledge sharing

創建者 Chawki E

2017年7月22日

Top course , simple and effective .

創建者 Julia D M

2021年3月26日

Informative and easy to understand

創建者 ken h

2016年11月7日

Thanks for the interesting course

創建者 HAJEESHAR A P

2021年6月25日

this course was very informative

創建者 Nalunga A b

2020年9月23日

It has helped me a lot thank you

創建者 Bruna M M

2020年11月14日

Very good and well made course.

創建者 Lee J W

2020年5月11日

I love it Thank you so much!!!

創建者 Dragalina

2017年7月13日

Thank you! It is useful

創建者 Gbemisola O O

2020年6月4日

Very educative course.

創建者 Amit S

2021年9月29日

Perfet to start with.

創建者 Rayees A L

2020年6月27日

Great fully satisfied

創建者 Ana M d C

2020年8月9日

An excellent option