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學生對 延世大学 提供的 International Hospitality & Healthcare Services Marketing 的評價和反饋

4.7
419 個評分
114 條評論

課程概述

As the fastest-growing sectors of the current global economy, both hospitality and healthcare services sector offer tremendous growth opportunities for incumbents and entrepreneurial opportunities for new entrants. To flourish on these opportunities, one must first understand each industry's unique characteristics. This course is designed to help those who are interested in career advancement opportunities in these industries or who want to be inspired by these industries to better equip themselves with enlightened and creative management capabilities. People who have successfully completed this course will be able to: (1) Identify the unique characteristics of service businesses and create successful management strategies to better manage the role of customers to gain desirable business outcomes, better market products than are intangible, and better manage customer expectations and perceptions. (2) Identify the unique characteristics of the hospitality industry, explain the process of balancing supply and demand in the hospitality industry, and implement optimal marketing and management strategies for this unique market. (3) Identify the unique characteristics of the healthcare industry, explain how this industry is evolving into the experience business, and better manage human interactions and facility to enhance the quality of customer experience. (4) Gain insights from the innovative approaches in the service industry overall, in hospitality and health industry in particular, and better develop innovative strategies in your industry....

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KP
2021年7月25日

this course made me have a better understanding of the hospitality and healthcare field. The lecturer was very good in explaining and giving examples to give clearer understanding. Thank you!

SM
2020年4月21日

Ms. Choi has been an excellent preceptor. She made the lessons really easy and interesting by providing adequate and apt examples for almost all the topics that she covered.

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26 - International Hospitality & Healthcare Services Marketing 的 50 個評論(共 114 個)

創建者 Anthony N N

2021年3月30日

I completely enjoyed this unique program International Hospitality and Healthcare Services Marketing taught by Professor Sunmee Choi. As a graduate of Economics and Education, it has certainly added to my wealth of knowledge. Thank you to Yonsei for offering me this opportunity to be a better individual.

創建者 Nghi P

2021年6月16日

This course helps me better understanding about Service Industry, Hospitality Industry and Healthcare service. The knowledge is really helpful for my future career but no one teaches me in Vietnamese high school. this course helps me get access to these insights so I love it. Rate 5 stars.

創建者 Vu D M T

2017年9月15日

This is a very useful and interesting course. It helps me a lot in building my knowledge on the hospitality industry which is matter to me on the way I start new career. Thank Mrs.Choi, my intructor in this course, I like the way she gave lecture and explained things so well.

創建者 Keziah P

2021年7月25日

this course made me have a better understanding of the hospitality and healthcare field. The lecturer was very good in explaining and giving examples to give clearer understanding. Thank you!

創建者 FERNANDO D M F

2020年12月9日

It provides with valuable knowledge about the service marketing challenges and it gives really good examples of real businesses aplying these specific characteristics of this industry.

創建者 Marc O B C

2021年5月16日

This course has offered a very deep and understandable lessons that I, a freshman of Hospitality Management course, learned and gained so many valuable teachings from it.

創建者 Juan A C S

2021年5月24日

Excelent course wich provides you the basics for hospitality and helthcare industry, allows you to understand what factors determines the consumption of these services.

創建者 Nurdana D

2021年1月20日

I'm very grateful to professor Choi Sunmee for providing material so accurate and interesting. Now, I am able to see healthcare service from the other side.

創建者 Alex G C

2021年7月31日

I​t was a huge experience for me. It helped me to understant more about health care industry and its strange link between hospitality or service industry

創建者 Mohammad M

2021年12月29日

I found this course valuable because it presents techniques applicable to a wide range of jobs.

創建者 Odelin C

2017年2月12日

This cours is really unparalleled. You shoud attend it to experiment what Itell you.

創建者 Jacqueline K

2021年4月27日

i enjoyed the lesson about healthcare and would like to explore more in that industry

創建者 Kimberlyherreracolindres

2020年10月14日

Excelent course, you lear a lot of good strategies ti implement in the hospitality!

創建者 Beatriz B E

2020年5月10日

Thank you so much for all the information provided!

Kr from Seville (Spain)

Beatriz

創建者 Catherine G

2021年5月17日

Thank you incredibly much! This course has been extremely beneficial to me.

創建者 Kamarul M R

2021年6月6日

In depth understand in hospitality and healthcare industries environments

創建者 V E

2020年7月19日

IT WAS INTERESTING , BUT NOT ENOUGH, I WOULD LIKE MORE KNOWLEDGE, THANKS

創建者 midhun r

2020年9月2日

Thank you for coursera for giving me a online platform for studying

創建者 sangeetha b

2020年8月5日

It was very nice presentation and simple learning method.thank you.

創建者 Katerina D

2021年1月28日

Mrs. Choi was really good, especially in the hospitality sector.

創建者 Achariya R

2021年10月5日

The course is fun and provides very good content. Thank you.

創建者 Aisyah D L

2020年9月23日

gives me insight about healthcare and hospitality industry

創建者 Jose A

2021年3月30日

Ms. Choi was very clear and explained everything well.

創建者 Temenuzhka T

2019年3月20日

The course is very structured and easy understandable.

創建者 IGI-ODODO O

2020年7月6日

it has surely thrown more light on this course for me