Google Cloud
Dialogflow CX: Enable IVR Features for your Voice Agent
Google Cloud

Dialogflow CX: Enable IVR Features for your Voice Agent

Taught in English

Included with Coursera Plus

Project

Build in-demand job skills with step-by-step instructions

Beginner level

Recommended experience

1 hour 30 minutes
Learn at your own pace
No downloads or installation required
Only available on desktop
Hands-on learning

What you'll learn

  • Enable and configure IVR features

  • Add in NoMatch and NoInput handling scenarios to escalate to an Agent

  • Add in rich voice responses with SSML

Details to know

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Project

Build in-demand job skills with step-by-step instructions

Beginner level

Recommended experience

1 hour 30 minutes
Learn at your own pace
No downloads or installation required
Only available on desktop
Hands-on learning

See how employees at top companies are mastering in-demand skills

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Learn, practice, and apply job-ready skills in less than 2 hours

  • Receive training from industry experts
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About this project

Instructor

Google Cloud Training
Google Cloud
1,293 Courses2,433,221 learners

Offered by

Google Cloud

How you'll learn

  • Hands-on, project-based learning

    Practice new skills by completing job-related tasks with step-by-step instructions.

  • No downloads or installation required

    Access the tools and resources you need in a cloud environment.

  • Available only on desktop

    This project is designed for laptops or desktop computers with a reliable Internet connection, not mobile devices.

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