關於此課程：In the course ‘Establishing a professional ‘self’ through effective intercultural communication’, you will learn how to communicate effectively to establish relationships with colleagues in a culturally and linguistically diverse community and workplace. As language reflects cultures, we begin the course by highlighting the need to take into considerations cultural values when we communicate in a multicultural community and workplace. We then move on to discuss some effective communication skills required to build relationships with colleagues in a globalised workplace. You will learn to adopt appropriate intrapersonal and interpersonal, verbal and nonverbal, communicative strategies to present information based on the 7 communication principles. Finally, you will learn to build your personal profile and appropriately align yourself in a globalised workplace.
製作方： National University of Singapore
教學方： Misty So-Sum Wai-Cook, Dr
Centre for English Language Communication
| 基本信息 | 課程 1（共 5 門，在全球化职场中进行有效沟通 Specialization ） |
| 承諾學習時間 | 3 weeks of study, 1-2 hours/week |
| 語言 | English |
| 如何通過 | 通過所有計分作業以完成課程。 |
| 用戶評分 |
授課大綱
第 1 週
Introduction to Specialisation and Course
In the course ‘Establishing a professional ‘self’ through effective intercultural communication’, you will learn how to communicate effectively to establish relationships with colleagues in a culturally and linguistically diverse community and workplace. As language reflects cultures, we will begin the course by highlighting the need to take into considerations cultural values when we communicate in a multicultural community and workplace. We then move on to discuss some effective communication skills required to build relationships with colleagues in a globalised workplace. You will learn to adopt appropriate intrapersonal and interpersonal communicative strategies to present information based on the 7 communication principles. And, finally, you will learn to build your personal profile and appropriately align yourself to a globalised workplace.
2 個視頻, 2 個閱讀材料
- Reading: Specialisation Overview
- 視頻: Course Introduction Video
- Reading: (FAQ) Frequently Asked Questions
Establish Work Relationships
In this module, you will learn that, in order to adopt appropriate communication strategies in a globalised workplace, it is very important to gain insights into what is valued in a culture and how language is used to reflect cultural values. We can then move on to discuss some effective intrapersonal and interpersonal communication skills required to build relationships with colleagues and to inform others in a workplace.
9 個視頻, 1 個閱讀材料, 1 個練習測驗
- 視頻: Power Distance
- 視頻: Individualist and Collectivist
- 視頻: Masculinity and Femininity
- 視頻: Long and Short Term Orientation
- 視頻: How cultural values affect the way we communicate
- 視頻: Intrapersonal Communication
- 視頻: Communication Process
- 視頻: Cultural Values, Context and Politeness
- Practice Quiz: Establish Work Relationships
- Reading: References
第 2 週
Effective Communication
In this module, you will learn about the 7 principles of effective communication, and how you can effectively inform your colleagues based on the 7 principles of communication to inform.
15 個視頻, 2 個閱讀材料
- 視頻: Clarity
- 視頻: Completeness
- 視頻: Correctness
- 視頻: Conciseness
- 視頻: Concreteness
- 視頻: Coherence
- 視頻: Courtesy
- 視頻: Summary for 7Cs
- Reading: References
- 視頻: Using the 7Cs to Inform
- Reading: Pre-lesson tasks
- 視頻: Giving Instructions
- 視頻: Offering Suggestions
- 視頻: Seeking Clarification
- 視頻: Giving Bad News
- 視頻: Summary for Interpersonal Communicative Strategies
已評分: Quiz for Giving Instructions
已評分: Offering suggestions
已評分: Seeking Clarification
已評分: Giving Bad News
第 3 週
Personal Profile
And, finally, you will learn how to establish a professional self in a globalised workplace. You will learn to adopt strategies to build a professional image and relationships with colleagues as a team member and team leader in a globalised workplace, align yourself to your workplace, build your own personal profile (brand) in a workplace, and use social networking sites to widen your network and present your personal profile (brand).
6 個視頻, 3 個閱讀材料
- Reading: References
- 視頻: Aligning self to your workplace
- 視頻: For Potential Employers
- 視頻: In Workforce
- Reading: Useful websites for your personal branding, CV and portfolio
- 視頻: Connecting on Social Networking Sites
- 視頻: Etiquettes of using Social Networking Websites
- Reading: References
已評分: Personal Branding and Profile
常見問題解答
運作方式
Coursework
Each course is like an interactive textbook, featuring pre-recorded videos, quizzes and projects.
Help from Your Peers
Connect with thousands of other learners and debate ideas, discuss course material, and get help mastering concepts.
Certificates
Earn official recognition for your work, and share your success with friends, colleagues, and employers.
製作方
National University of Singapore
A leading global university located in Asia, the National University of Singapore (NUS) is Singapore’s flagship university, and offers a global approach to education and research with a focus on Asian perspectives and expertise. Its transformative education includes a broad-based curriculum underscored by multi-disciplinary courses and cross-faculty enrichment.
價格
| 購買課程 | |
|---|---|
| 訪問課程材料 | 可用 |
| 訪問評分的材料 | 可用 |
| 收到最終成績 | 可用 |
| 獲得可共享的課程證書 | 可用 |
評分和審閱
Very good and easy approach defined to ac
Me gustó esta parte del curso, no tengo objeción alguna .
very useful and interesting
PK
Good case studies are given