Google Cloud
Virtual Agent Development in Dialogflow ES for Software Devs
Google Cloud

Virtual Agent Development in Dialogflow ES for Software Devs

1,564 already enrolled

Included with Coursera Plus

Course

Gain insight into a topic and learn the fundamentals

4.4

(35 reviews)

Intermediate level

Recommended experience

4 hours (approximately)
Flexible schedule
Learn at your own pace

What you'll learn

  • Create and use Cloud Firestore to store customer data

  • Implement fulfillment using Cloud Functions to read and write Firestore data

  • Use Cloud Logging and Dialogflow tools for troubleshooting

  • Describe some third party technology which can enhance the virtual agent

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

5 quizzes

Course

Gain insight into a topic and learn the fundamentals

4.4

(35 reviews)

Intermediate level

Recommended experience

4 hours (approximately)
Flexible schedule
Learn at your own pace

See how employees at top companies are mastering in-demand skills

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Build your subject-matter expertise

This course is part of the Customer Experiences with Contact Center AI - Dialogflow ES Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate
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Earn a career certificate

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Share it on social media and in your performance review

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There are 5 modules in this course

Course introduction

What's included

1 video1 reading

In this module, you'll be introduced to methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise.

What's included

8 videos1 quiz

In this module, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data.

What's included

11 videos1 quiz1 app item

In this module, you'll be introduced to connectivity protocols, APIs, and platforms which you can use to create an integration between your virtual agent and the services already established for your business.

What's included

6 videos3 quizzes

This module is used to review what was covered in the course.

What's included

1 video

Instructor

Instructor ratings
4.4 (8 ratings)
Google Cloud Training
Google Cloud
1,293 Courses2,452,390 learners

Offered by

Google Cloud

Recommended if you're interested in Cloud Computing

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Learner reviews

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4.4

35 reviews

  • 5 stars

    57.14%

  • 4 stars

    31.42%

  • 3 stars

    5.71%

  • 2 stars

    2.85%

  • 1 star

    2.85%

MF
5

Reviewed on Feb 4, 2021

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