Case Study: Communication Issues

From the course by 加州大学尔湾分校
Conflict Resolution Skills
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Course 2 of 4 in the Specialization Conflict Management
From the lesson
Communication Problems and Skills
In this module we will discuss one of the approaches to conflict discussed in the previous module, the Collaborative Solution. Specifically, we will focus on how to get to the facts and how to set the collaborative stage.

Meet the Instructors

  • Najla DeBow
    Najla DeBow
    University of California, Irvine Extension