課程信息
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Learner Career Outcomes

100% 在線

立即開始,按照自己的計劃學習。

可靈活調整截止日期

根據您的日程表重置截止日期。

中級

完成時間大約為15 小時

建議:1-2 hours/week...

英語(English)

字幕:英語(English), 德語(German)

Learner Career Outcomes

100% 在線

立即開始,按照自己的計劃學習。

可靈活調整截止日期

根據您的日程表重置截止日期。

中級

完成時間大約為15 小時

建議:1-2 hours/week...

英語(English)

字幕:英語(English), 德語(German)

教學大綱 - 您將從這門課程中學到什麼

1
完成時間為 2 小時

Mediation Essentials

7 個視頻 (總計 39 分鐘), 2 個閱讀材料, 3 個測驗
7 個視頻
Mediation : introduction and definition4分鐘
Mediation : where, why ?4分鐘
Mediation : How ? Roles and styles5分鐘
The advantages of mediation5分鐘
The mediation cycle (part 1)8分鐘
The mediation cycle (part 2)5分鐘
2 個閱讀材料
At the end of this lesson..10分鐘
At the end of this lesson...10分鐘
3 個練習
Module 1 - Lesson 1 : Practice Quiz4分鐘
Module 1 - Lesson 2 : Practice quiz4分鐘
Module 1 : Final Graded Quiz24分鐘
2
完成時間為 2 小時

Mediation in practice

6 個視頻 (總計 34 分鐘), 2 個閱讀材料, 3 個測驗
6 個視頻
Getting ready: as a mediator5分鐘
Resources for the mediator6分鐘
Joint or Separate Meeting?5分鐘
The challenge of confidentiality5分鐘
Traps for the mediator5分鐘
2 個閱讀材料
At the end of this lesson10分鐘
At the end of this lesson...10分鐘
3 個練習
Module 2 - Lesson 1 : Practice quiz8分鐘
Module 2 - Lesson 2 : Practice quiz10分鐘
Module 2 : Final Graded Quiz24分鐘
3
完成時間為 3 小時

Mediation in the Workplace part 1

4 個視頻 (總計 25 分鐘), 3 個閱讀材料, 2 個測驗
4 個視頻
Mediation within an organization's "Dispute resolution system"6分鐘
Mediation of individual grievances, in work : the case of supervisor harassment (part 1)6分鐘
Mediation of individual grievances, in work : the case of supervisor harassment (part 2)6分鐘
3 個閱讀材料
At the end of this lesson...10分鐘
At the end of this lesson...10分鐘
Case study - workplace dispute10分鐘
1 個練習
Module 3 - Lesson 1 : Practice quiz4分鐘
4
完成時間為 3 小時

Mediation in the Workplace - part 2

2 個視頻 (總計 13 分鐘), 3 個閱讀材料, 3 個測驗
2 個視頻
Mediation of collective conflicts in work (part 2)6分鐘
3 個閱讀材料
Before you begin10分鐘
At the end of this lesson...10分鐘
Before you begin10分鐘
2 個練習
Module 4 : Practice quiz4分鐘
Module 4 : Final Graded Quiz24分鐘
4.6
10 條評論Chevron Right

來自Mediation and Conflict Resolution的熱門評論

創建者 GGAug 28th 2018

Peaceful conflict resolution. We all need more of that. That should be a mandatory course ;-)

創建者 ICApr 11th 2019

Quality course. Highly recommended - clear and concise.

講師

Avatar

Alan Jenkins

Professor
Management
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Aurélien Colson

Professor, ESSEC Business School - Director, IRENE Paris, Singapore & Brussels
Political Science

關於 ESSEC商学院

For over a century, ESSEC has been developing a state-of-the-art educational program that gives the individual pride of place in its learning model, promoting the values of freedom, openness, innovation and responsibility. Preparing future managers to reconcile personal interests with collective responsibility, giving consideration to the common good in their decision-making, and weighing economic challenges against the social costs are some of the objectives ESSEC has set for itself. Its ultimate goal? To create a global world that has meaning for us all. ...

關於 Negotiation, Mediation and Conflict Resolution 專項課程

This specialization is intended for managers - from business, public administration, international organizations or NGOs - who want to go beyond intuition and acquire proven tools to help them achieve greater success in negotiation. You will learn the negotiation fundamental skills and tools thanks to the first Course. With the second course you we will enable you to develop better cross-cultural anticipation and flexibility when you face a negotiation - both key skills in an international environment. With the third course you will be able to choose and lead a mediation process. You’ll gain a deeper understanding of workplace and international conflict resolution. At the end of this specialization a capstone project will be the opportunity to apply your new knowledge and skills with practical cases....
Negotiation, Mediation and Conflict Resolution

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