課程信息
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第 2 門課程(共 5 門)

100% 在線

立即開始,按照自己的計劃學習。

可靈活調整截止日期

根據您的日程表重置截止日期。

初級

完成時間大約為23 小時

建議:8 - 10 hours per week...

英語(English)

字幕:英語(English), 西班牙語(Spanish), 巴西葡萄牙語, 阿拉伯語(Arabic)
User
學習Professional Certificate的學生是
  • Technical Support Associates
  • Communication Technicians
  • Customer Care Reps
  • Retailers
  • IT Support

您將獲得的技能

Domain Name System (DNS)Ipv4Network ModelTroubleshooting
User
學習Professional Certificate的學生是
  • Technical Support Associates
  • Communication Technicians
  • Customer Care Reps
  • Retailers
  • IT Support

第 2 門課程(共 5 門)

100% 在線

立即開始,按照自己的計劃學習。

可靈活調整截止日期

根據您的日程表重置截止日期。

初級

完成時間大約為23 小時

建議:8 - 10 hours per week...

英語(English)

字幕:英語(English), 西班牙語(Spanish), 巴西葡萄牙語, 阿拉伯語(Arabic)

教學大綱 - 您將從這門課程中學到什麼

1
完成時間為 4 小時

Introduction to Networking

15 個視頻 (總計 47 分鐘), 7 個閱讀材料, 6 個測驗
15 個視頻
The TCP/IP Five-Layer Network Model5分鐘
Alex Why Networking1分鐘
Cables4分鐘
Hubs and Switches2分鐘
Routers2分鐘
Servers and Clients2分鐘
Sergio Being A Network Engineer1分鐘
Moving Bits Across the Wire2分鐘
Twisted Pair Cabling and Duplexing1分鐘
Network Ports and Patch Panels2分鐘
Ethernet and MAC Addresses6分鐘
Unicast, Multicast, and Broadcast1分鐘
Dissecting an Ethernet Frame5分鐘
Victor Escobedo: Practical Experience in IT1分鐘
7 個閱讀材料
Navigating Coursera10分鐘
Program Surveys10分鐘
How to Use Discussion Forums10分鐘
Get to Know Your Classmates10分鐘
Supplementary Reading for The OSI Networking Model10分鐘
Supplemental Reading for Ethernet Over Twisted Pair Technologies10分鐘
Graded Plugin10分鐘
6 個練習
TCP/IP6分鐘
Networking Devices6分鐘
The Physical Layer4分鐘
The Data Link Layer6分鐘
Layers in Networking Models30分鐘
Networking Basics1 小時 20 分
2
完成時間為 4 小時

The Network Layer

17 個視頻 (總計 67 分鐘), 3 個閱讀材料, 5 個測驗
17 個視頻
The Network Layer1分鐘
IP Addresses2分鐘
IP Datagrams and Encapsulation6分鐘
IP Address Classes3分鐘
Address Resolution Protocol2分鐘
Sergio Path1分鐘
Subnetting2分鐘
Subnet Masks7分鐘
Basic Binary Math6分鐘
CIDR4分鐘
Basic Routing Concepts8分鐘
Routing Tables3分鐘
Interior Gateway Protocols5分鐘
Exterior Gateway Protocols3分鐘
Non-Routable Address Space3分鐘
Alex Good Story1分鐘
3 個閱讀材料
Supplemental Reading for Routing Protocol Examples10分鐘
Supplemental Reading for RFCs and Standards10分鐘
Graded Plugin10分鐘
5 個練習
The Network Layer4分鐘
Subnetting6分鐘
Routing6分鐘
Routing Paths and Subnets30分鐘
The Network Layer1 小時 15 分
3
完成時間為 4 小時

The Transport and Application Layers

10 個視頻 (總計 43 分鐘), 1 個閱讀材料, 4 個測驗
10 個視頻
The Transport Layer3分鐘
Dissection of a TCP Segment5分鐘
TCP Control Flags and the Three-way Handshake5分鐘
TCP Socket States3分鐘
Connection-oriented and Connectionless Protocols4分鐘
Firewalls2分鐘
The Application Layer3分鐘
The Application Layer and the OSI Model2分鐘
All the Layers Working in Unison11分鐘
1 個閱讀材料
Supplemental Reading for System Ports versus Ephemeral Ports10分鐘
4 個練習
The Transport Layer8分鐘
The Application Layer6分鐘
The Transport and Application Layer1 小時 10 分
The Five-Layer Network Model2小時
4
完成時間為 4 小時

Networking Services

15 個視頻 (總計 70 分鐘), 2 個閱讀材料, 7 個測驗
15 個視頻
Why do we need DNS?4分鐘
The Many Steps of Name Resolution8分鐘
DNS and UDP6分鐘
Sergio IT Great Field1分鐘
Resource Record Types8分鐘
Anatomy of a Domain Name3分鐘
DNS Zones4分鐘
Overview of DHCP4分鐘
DHCP in Action5分鐘
Basics of NAT4分鐘
NAT and the Transport Layer4分鐘
NAT, Non-Routable Address Space and the Limits of IPv43分鐘
Virtual Private Networks4分鐘
Proxy Services4分鐘
2 個閱讀材料
Supplemental Reading forIPv4 Address Exhaustion10分鐘
Graded Plugin10分鐘
7 個練習
Name Resolution6分鐘
Name Resolution in Practice8分鐘
Dynamic Host Configuration Protocol6分鐘
Network Address Translation6分鐘
VPNs & Proxies6分鐘
Networking Services Simulation30分鐘
Networking Services1 小時 20 分
4.7
1647 個審閱Chevron Right

來自The Bits and Bytes of Computer Networking的熱門評論

創建者 BCJun 24th 2018

I loved this course. When I had issues support was awesome sauce. I really enjoyed the puns this instructor used to keep you from going off in a daze. I really wish I would have found Coursera sooner.

創建者 TSAug 6th 2019

This was a very fun course! I really enjoyed the style and pace of the information given. A lot of technical information was given while the course made it easy to take in and comprehend the material!

講師

關於 Google

The IT Support Professional Certificate program is part of Grow with Google, an initiative that draws on Google's 20-year history of building products, platforms, and services that help people and businesses grow. Through programs like these, we aim to help everyone– those who make up the workforce of today and the students who will drive the workforce of tomorrow – access the best of Google’s training and tools to grow their skills, careers, and businesses....

關於 Google IT 支持 專業證書

This five-course certificate, developed by Google, includes innovative curriculum designed to prepare you for an entry-level role in IT support. A job in IT can mean in-person or remote help desk work in a small business or at a global company like Google. If you’ve been tinkering with IT or are new to the field, you’re at the right place. The program is part of Grow with Google, a Google initiative to help create economic opportunities for all Americans. Check out this video to learn more. Upon completion of the certificate, you can share your information with top employers like Cognizant, GE Digital, H&R Block, Hulu, J.M. Smucker, Infosys, Intel, KForce, MCPc, PNC Bank, RICOH USA, Sprint, TEKSystems, UPMC, Veterans United Home Loans, Walmart and their subsidiaries, and of course, Google. Through a mix of video lectures, quizzes, and hand-on labs and widgets, the program will introduce you to troubleshooting and customer service, networking, operating systems, system administration and security. Along the way, you’ll hear from Googlers with unique backgrounds whose own foundation in IT support served as a jumping off point for their careers. By dedicating about five hours a week, you can complete the certificate in under six months. You can skip through content that you might already know and speed ahead to the graded assessments. The content in the Google IT Support Professional Certificate is licensed under a Creative Commons Attribution 4.0 International License....
Google IT 支持

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