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學生對 Google 云端平台 提供的 Virtual Agent Development in Dialogflow CX for Citizen Devs 的評價和反饋

課程概述

Welcome to "CCAI Virtual Agent Development in Dialogflow CX for Citizen Developers", the second course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations using Dialogflow CX. This is an intermediate course, intended for learners with the following types of roles: • Conversational designers: Designs the user experience of a virtual assistant. Translates the brand's business requirements into natural dialog flows. • Citizen developers: Creates new business applications for consumption by others using high level development and runtime environments. • Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API. Prerequisite: Before taking this course, learners should have completed the "CCAI Conversational Design Fundamentals" course....
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1 - Virtual Agent Development in Dialogflow CX for Citizen Devs 的 1 個評論(共 1 個)

創建者 Imad N

2021年10月7日

Very good - But, I would recommend to add some video tutorials (videos that show how the steps are implemented in the software. Not just a static screenshots video)