User experience (UX) designers work to optimize the interaction between humans and products. Anytime you interact with a product or service, you have a user experience. This might entail navigating a mobile app, browsing a website, interacting with a physical product (like trying out a new running shoe), or taking advantage of a service (checking into a hotel or using public transportation for example).
The term user experience (UX) refers to all aspects of this interaction. Think about the last time you used a new product. Were you able to accomplish your task? How easy was it? How did it make you feel? UX design seeks to make products and services that are easy, effective, and delightful.
As UX (user experience) design took off in the last decade, several other jobs were created in its wake. It means that those with different skill sets—the writers, engineers, psychologists, and others among us—have a UX path they could channel their talents into.
UX researchers systematically study target users to collect and analyze data that will help inform the product design process.
In order to develop products that satisfy user needs (and delight them in the process), you first need to know who your user is and what that person’s needs are. That’s where user experience (UX) research comes in.
UX researchers systematically study target users to collect and analyze data that will help inform the product design process. In this guide, we’ll take a closer look at what UX researchers do, how they do it, and what steps you can take to start or advance a career in this in-demand field.