Build transferable skills that enable you to master effective communication in the workplace. Having strong conflict management and communication skills, and being adept at the art of negotiation, can directly translate to career success. Whether you are preparing to enter a new field, or advancing to the next level of your career, learning best practices to build a supportive and efficient work environment is a great way to demonstrate your value in any industry.

For customer-facing roles such as sales or remote customer service, being able to resolve conflicts, engage with diverse populations, and provide effective feedback are essential skills that are highly valued.

If you are shifting from a retail position to an entry level marketing job, you’ll benefit from having project management fundamentals and knowing virtual communication strategies.

No matter the industry, creative problem solving is always a highly sought-after skill. Although it can be difficult to quantify, you can demonstrate your abilities in many ways, including during the interview process. Basic computer skills and analytical thinking are also in demand, so having experience in those areas will be helpful for any role you choose to pursue.

Build transferable skills that enable you to master effective communication in the workplace. Having strong conflict management and communication skills, and being adept at the art of negotiation, can directly translate to career success. Whether you are preparing to enter a new field, or advancing to the next level of your career, learning best practices to build a supportive and efficient work environment is a great way to demonstrate your value in any industry.

For customer-facing roles such as sales or remote customer service, being able to resolve conflicts, engage with diverse populations, and provide effective feedback are essential skills that are highly valued.

If you are shifting from a retail position to an entry level marketing job, you’ll benefit from having project management fundamentals and knowing virtual communication strategies.

No matter the industry, creative problem solving is always a highly sought-after skill. Although it can be difficult to quantify, you can demonstrate your abilities in many ways, including during the interview process. Basic computer skills and analytical thinking are also in demand, so having experience in those areas will be helpful for any role you choose to pursue.

Top transferable skills online courses, curated by Coursera

These courses and Specializations have been hand-picked by the learning team at Coursera

谈判概论:如何成为一名既有原则,又有说服力的谈判者

谈判概论:如何成为一名既有原则,又有说服力的谈判者

Yale University

課程
評分為 4.9(滿分 5 星)。 2940 條評論
Conflict Resolution Skills

Conflict Resolution Skills

University of California, Irvine

課程
評分為 4.3(滿分 5 星)。 629 條評論
Teamwork Skills: Communicating Effectively in Groups

Teamwork Skills: Communicating Effectively in Groups

University of Colorado Boulder

課程
評分為 4.7(滿分 5 星)。 1144 條評論
Improving Communication Skills

Improving Communication Skills

University of Pennsylvania

課程
評分為 4.7(滿分 5 星)。 1273 條評論
Project Management: The Basics for Success

Project Management: The Basics for Success

University of California, Irvine

課程
評分為 4.6(滿分 5 星)。 6895 條評論
如何创造性解决问题

如何创造性解决问题

University of Minnesota

課程
評分為 4.3(滿分 5 星)。 1337 條評論
Communication Strategies for a Virtual Age

Communication Strategies for a Virtual Age

University of Toronto

課程
評分為 4.8(滿分 5 星)。 1445 條評論
Initiating and Planning Projects

Initiating and Planning Projects

University of California, Irvine

課程
評分為 4.7(滿分 5 星)。 12306 條評論
Personality Types at Work

Personality Types at Work

University of Florida

課程
評分為 4.5(滿分 5 星)。 344 條評論
Introduction to Project Management

Introduction to Project Management

Coursera Project Network

指導項目
評分為 4.6(滿分 5 星)。 1012 條評論
Giving Helpful Feedback

Giving Helpful Feedback

University of Colorado Boulder

課程
評分為 4.7(滿分 5 星)。 490 條評論
Introduction to Public Speaking

Introduction to Public Speaking

University of Washington

課程
評分為 4.8(滿分 5 星)。 935 條評論
Writing Professional Email and Memos (Project-Centered Course)

Writing Professional Email and Memos (Project-Centered Course)

University System of Georgia

課程
評分為 4.3(滿分 5 星)。 217 條評論
Google IT Support

Google IT Support

Google

專業證書
評分為 4.7(滿分 5 星)。 75570 條評論
Excel Skills for Business

Excel Skills for Business

Macquarie University

專項課程
評分為 4.8(滿分 5 星)。 28635 條評論
Data Analysis and Presentation Skills: the PwC Approach

Data Analysis and Presentation Skills: the PwC Approach

PwC

專項課程
評分為 4.7(滿分 5 星)。 12621 條評論

Here are some additional interview courses for when you’re ready to begin the interview phase of your job search.

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